Contact support
Send the private form with the app name, device model, operating system version, and a short description of the issue.
Open a support requestPrivacy questions
Learn how this website handles information, or contact us about privacy and data associated with one of our products.
Read our privacy policyCommon questions
Before you reach out.
What should I include in a support request?
Include the app name and version, your device model, your iOS, iPadOS, or macOS version, what you expected to happen, and what happened instead. Screenshots are useful when they do not contain sensitive information. Never send passwords, payment details, or authentication codes.
How are App Store purchases and refunds handled?
Apple processes purchases made through the App Store. Billing history, subscription management, and refund requests are handled through your Apple Account and Apple’s support channels. We can still help identify the product or purchase involved.
Where can I find an app-specific privacy policy?
Each released app may have its own privacy policy linked from its App Store product page and from within the app when appropriate. The general policy on this site explains how this website is operated.
Can I request access to or deletion of app data?
Yes. Use the private contact form with the name of the app and the nature of your request. We will explain what information is associated with the product, whether we hold it, and the steps available to you. Do not include passwords or other sensitive credentials.
Do you welcome feature ideas and accessibility feedback?
Absolutely. Clear feedback helps us improve. Tell us what you were trying to accomplish and where the experience created friction. While we cannot promise every requested feature, we review product and accessibility feedback carefully.